28th December 2013
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Someone hacked in my account

Made by Rookie13 in Help and Support

Rookie
10 posts
3
28th December 2013, 10:27 PM

I think someone hacked into my account for SnailsChat, because sometimes when I try to go on to my account, it says 'Already logged in.'
Also, my computer is glitching whenever I try to make a new account. After I create an account, and I log in, it says either 'wrong password' whenever I DO type the right password, and it will also say 'this snail does not exist.'
So if you have any ideas or advice, please post below.

Thanks,
-Rookie13
2


Member
2,325 posts
3,549
Seen 2nd November 2015
28th December 2013, 10:31 PM

Oh, yes! My brother had that same problem. Do you already have a snail for Snails Chat? If you do, use that one instead. Also, I think you are able to reset your password. If you have any other problems, contact me.
~May23
2

Member
219 posts
207
Seen 30th March 2014
28th December 2013, 10:32 PM

Try using another computer or laptop and see if it helps. Since you said your computer is glitching. If that dosnt work, contact a moderator.
1

+1 by Rookie13
Between your dreams and your reality, there is no distance, there is no time. WAKE UP to your dreams. Live them as the reality they are

Rookie
10 posts
3
28th December 2013, 10:39 PM

Quote:
Oh, yes! My brother had that same problem. Do you already have a snail for Snails Chat? If you do, use that one instead. Also, I think you are able to reset your password. If you have any other problems, contact me.

~May23
I tried, but I forgot to tell you also the laptop wouldn't let me reset either, because my laptop would say 'this is probably not the website you're looking for...'
But thank you very much!

-Rookie13
0


Member
219 posts
207
Seen 30th March 2014
28th December 2013, 10:43 PM

Welcome. If you need help, contact a moderator. Try going on a friends/family members computer or laptop. See what happens. If you cant find a friend/family member, contact Damen.
1

+1 by Rookie13
Between your dreams and your reality, there is no distance, there is no time. WAKE UP to your dreams. Live them as the reality they are

Member
2,178 posts
3,829
Seen 30th November 2021
29th December 2013, 12:28 AM

Maybe If It Is Hacking Or Something It Could Be The Hacker Master. If Not Create A new Snail Then Just Play As That One ~Star~
1

+1 by Rookie13

Master
5,463 posts
9,577
Seen 11th January 2023
29th December 2013, 06:23 AM

No I know the problem, you have to restart your computer because it says you were logged in because you never logged off properly hope this helped. ~Luke ;)
1

+1 by Rookie13

Banned
2,224 posts
1,576
Seen 31st August 2023
29th December 2013, 07:40 AM

If you do get hacked and he keeps hacking your password, make a account saying (space)(your name.) Then people will know your still the same person.
1

+1 by Rookie13

Member
2,178 posts
3,829
Seen 30th November 2021
29th December 2013, 12:00 PM

I had That Problem Just Wait Like 5 To 10 Mintues It Will Log You Out Then Log Back In ~Star~
0

So without further ado.
Member
263 posts
476
Seen 29th May 2023
29th December 2013, 12:30 PM

No body hacked in your account,sometimes when you logout from snailchat your snail dont logoff, that means when you login again it will say "snail already on", wait 20-30 minuites and you can login again.

its sort of Lag.
4

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